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What You Agree to When You Use majong69

These terms set out the rules that apply every time you open the lobby, make a deposit via DANA, OVO, or GoPay, or request a withdrawal.

Applies to all account activityCovers DANA, OVO, GoPay transactionsSubject to local law and eligible regionsLast reviewed and updated on this page
majong69 What You Agree to When You Use majong69
REACH US DIRECTLY

How to Contact Us About These Terms

If something in these terms is unclear — or if a transaction via your DANA, OVO, or GoPay wallet has triggered a query — reach out through the channels below. Our Indonesia support team handles account and terms questions; have your account ID ready when you write in so we can pull your case faster. Players in Bekasi and Tangerang use the same channels with no regional difference in response handling.

Live Chat Open the chat widget from any page inside the lobby. Describe your query and include your account ID for the fastest resolution on terms or wallet issues.
Email Support Write to our support address for detailed questions about specific clauses, account holds, or withdrawal verification steps. Attach any relevant transaction reference.
Help Centre Our help section covers common terms questions — account limits, wallet linking rules, and what triggers an identity check before a GoPay or OVO withdrawal clears.
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

Your account data is held securely and used only to operate your account, process your DANA, OVO, or GoPay transactions, and meet the verification steps required before withdrawals are approved. We do not sell your data to third parties. You can request a copy of the data we hold, ask us to correct it, or ask for your account to be closed — all through the support channels listed above.

Data Retention

Transaction records, including DANA and OVO deposit history, are kept for the period required by applicable rules. You can request a summary of your account history at any time.

Account Security

Your login credentials are your responsibility. We use OTP verification at login and flag unusual access attempts. Never share your password or OTP with anyone.

Cookies and Session Data

We use session cookies to keep you logged in across browser and mobile, so your lobby state is preserved if you switch devices mid-session. You can clear cookies at any time.

Requesting Changes

To update your registered e-wallet — for example, switching from OVO to GoPay as your primary withdrawal method — contact support with your account ID and the new wallet details.

Common Questions About the majong69 Terms

These are the questions we see most often when someone reads through the terms for the first time. If your question is not covered here, the support channels above are the fastest route to a direct answer.

No. One account per person is a firm rule under these terms. If duplicate accounts are detected, both may be closed and any pending withdrawal requests reviewed before funds are returned.

We may suspend access, freeze a pending withdrawal, or close the account depending on the nature of the breach. You will be notified and can contact support to query the decision.

We update this page when the terms change and note the review date at the top. Continuing to use the platform after a change is posted counts as acceptance of the revised terms.

Yes. The wallet you use for withdrawals must match the name on your account. We run a verification check before any GoPay, OVO, or DANA withdrawal is processed and approved.

Contact support via live chat or email with your account ID and request your data summary. We will pull your transaction and account history and send it to your registered contact.

Access and eligibility depend on local law in your region. Where a specific clause conflicts with applicable local rules, that clause does not apply — but the rest of the terms remain in force.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.