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How majong69 Handles Your Personal Data

When you open an account on majong69, we collect only what we need to run your account and process payments via DANA, OVO, or GoPay.

Account data handled securelyDANA, OVO, GoPay wallet details protectedYour rights explained clearlyContact us to request changesApplies where local law permits
majong69 How majong69 Handles Your Personal Data
DATA PRACTICES

How We Protect and Manage Your Information

We handle your account data with clear internal controls — not just a policy statement. Here is how each area works in practice, from cookies to wallet security to retention.

Cookies and Session Tracking

We use session cookies to keep you logged in during play. Analytics cookies help us understand which pages load slowly on mobile — you can manage cookie preferences in your browser settings.

Wallet and Payment Data

Your DANA, OVO, and GoPay references are stored in encrypted form. We access transaction IDs only when resolving a payment dispute or verifying a withdrawal request.

Account Security and Access Logs

Every login attempt — including OTP verification on mobile — is logged with a timestamp and device fingerprint. We flag and review any access from an unrecognised device.

Data Retention and Deletion Requests

We keep your data for as long as your account is active. Once you close your account, we retain records only as long as required by applicable rules, then delete or anonymise them.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is handled, or you want to exercise any of your rights under this policy, reach out through one of the channels below. We verify your identity before acting on any data request — this protects you as much as it protects your account.

Live Chat Open the chat window from your account dashboard to reach our support team directly. Available for account and data queries on supported hours.
Email Support Send your data request or privacy question to our support email. Include your registered account name so we can verify you quickly.
Account Help Centre Navigate to the Help section inside your account for self-service options, including how to update your registered DANA, OVO, or GoPay wallet details.

Answers to Common Privacy Questions

These are the questions we actually hear from people in Bekasi, Tangerang, and across Indonesia when they want to understand what happens to their data on majong69.

We collect your name, email address, phone number, and account credentials. If you deposit via DANA, OVO, or GoPay, we also log the wallet reference tied to each transaction.

Yes. Submit a deletion request through live chat or email support. We verify your identity first, then remove or anonymise data where no legal retention period requires us to keep it.

We share data only where it is necessary — for example, with payment processors handling your DANA or OVO transaction, or when required by a lawful regulatory request.

Go to the Help section inside your account, select wallet settings, and follow the verification step. Changes to your GoPay or OVO number require identity confirmation before they take effect.

Session cookies are required for account login and game continuity. Analytics cookies are optional — you can disable them in your browser without losing access to your account or payment history.

Transaction data tied to DANA, OVO, and GoPay payments is retained for the period required under applicable regulations. After that period, records are deleted or anonymised from active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.